Billing and invoices

What your firm owes Veilux, separate from anything your own firm bills its own customers: your next payment, your payment method, your invoices from us, and how to cancel.

When you would use this: checking when and how much you are next charged, adding or changing a card, finding a past invoice from Veilux for your own accounts, or cancelling.

Next payment and standing: the amount and date of what is next due, whether a card is on file or your firm is invoiced manually, and your account's standing (paid up, past due, or suspended).

Managing your card: this screen never collects card details itself — "Manage payment method" takes you to Stripe's own secure page to add, replace or remove a card, and back again when you are done.

Invoices from Veilux: every invoice we have raised to your firm, newest first, each with a link to view or download it — entirely separate from the invoices your firm raises to its own customers, which live under Invoices in the main menu.

Billing details: shown read-only here, with a link into your firm's own Company settings, which is where they are actually kept and changed.

Cancelling: also through Stripe's own portal from this screen — there is no separate cancel button here to avoid two places disagreeing about what is currently active.

When it refuses: "Billing and invoices is not available to your role" means you lack the billing permission — by default this is Owner-only, so an Admin who cannot see it is not missing a bug, they are missing the capability on purpose. Ask the Owner.