Help centre · Setup
Your Veilux account: overview
The front page of your firm's own relationship with Veilux, separate from anything you do for your customers: your plan and its state, this month's cost, your trial end or renewal date, your staff seats, your address, and, if something needs doing, the one next step to take.
When you would use this: as a quick check on where your account stands, before going to Plan and add-ons or Billing for the detail.
Getting here: from the "Veilux account" link in your user menu, from "Contact Veilux" or "Your plan" in Setup, or from the trial banner if you are still on a trial.
What it shows: your plan's name and status (trial, active, or otherwise), what you are billed and how often (only if you are billed), when the trial ends or the current period renews, how many active staff you have against your seat limit, your firm's address on file, and a short list of what your plan includes.
When it refuses: "Overview is not available to your role" means you lack the permission even to view this much about the account — ask an Owner or Admin.